Why Choose
Standby Security?
As one of regional Victoria’s largest and most experienced security services providers, Standby Security for over 33 years trusted to protect thousands of families and businesses throughout Victoria.
From small businesses to government organisations — we take the time to understand your unique challenges and provide superior technology and service.
Join Our Standby Security Family
Feel like there’s no more room for growth at your current job? Ready to switch to a career where you can make a difference in people’s lives? Standby Security offers a variety of roles that will lead you to an exciting career and great remuneration.
Whether working as a patrol officer in the field or as a security officer, you’ll stay challenged, engaged, and fulfilled as you provide the highest quality security service in our community.
We're searching for dedicated and motivated people to join the Standby Security team. We offer a variety of lucrative and challenging employment possibilities and attractive compensation and opportunity for professional growth.
Position Title: Family Support Worker
Employer: Standby Security Pty Ltd
Location: 400 Latrobe Terrace, Geelong, Victoria
Employment Type: Part-Time/ Full- Time
Salary Range: $ 30– $ 38 per annum (pro rata, plus superannuation)
Standby Security Pty Ltd is seeking a dedicated and compassionate Support Worker – Community Safety & Victim Services to join our team in Geelong. This role involves providing trauma-informed support to individuals and families affected by crime, critical incidents, and safety risks, while working closely with security teams and community agencies to improve client wellbeing and public safety outcomes.
Key Responsibilities:
● Conduct client safety and needs assessments in office and community settings.
● Provide post-incident emotional and practical support to victims of crime, domestic violence, or trauma with their Case workers and family.
● Assist with case management, support planning, and coordination of services.
● Liaise with social workers, and healthcare providers to ensure appropriate referrals and interventions if needed and provide immediate support.
● Connect clients to security and community resources, such as personal safety devices, duress alarms, CCTV and Alarm system support.
● Advocate for client rights within the justice and social care systems especially around safety and wellbeing.
● Maintain accurate case notes, incident reports, and safety plans in line with professional standards.
● Support clients with use of Personal safety devices and security systems and provide response when needed.
● Conduct safety audits to ensure and suggest support needed for the client and areas of vulnerability in homes/safety houses/workplaces and their daily lives.
● Produce necessary awareness materials and update social platforms of the Organisation for marketing and awareness purposes.
● Market and advocate the safety and security services of the Organisation and provide suggestions to clients of their security needs.
Skills and Experience Required:
● Diploma in Community Services (or equivalent qualification).
● Minimum 5 years’ experience in family support, community safety, or victim assistance roles including and not limited to experience in marketing or public relations or similar.
● Strong understanding of trauma-informed care, victim support, and safeguarding frameworks.
● Experience collaborating with police, courts, social services, and NDIS providers.
● Excellent communication, cultural competency, and documentation skills.
● Familiarity with security protocols and working in high-pressure environments.
About Us:
Standby Security Pty Ltd provides integrated community safety and victim support services, combining professional security expertise with holistic client care. We work closely with individuals, families, and multi-agency partners to ensure safety, recovery, and empowerment.
How to Apply:
Please submit your CV and cover letter addressing the key criteria to [application email].
- Applications close: [date – 28 days from posting]
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